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Edit 18.37 UTC, 9 June 2010: The issue has been resolved and the Archive Support and Feedback form is now open for business again! Please submit your feedback and support requests via this form. Many thanks to our lovely users for your patience, and to the wonderful people on our teams who resolved this so quickly.
Due to an issue with the tool we use to host Support bugs, the Support form on the Archive is currently broken. We hope to have the problem resolved very soon, but in the meantime you can get in contact with our Support team via the temporary form on our website. If you would like to leave more general feedback, please feel free to do so via email or by leaving a comment on this post.
Responses may be slower than usual, and requests that came in before our form went down may also be subject to delays. Our awesome Support team will be doing their best to keep up - please bear with us.
We'll update again when the problem is resolved - thank you for your patience in the meantime!